The student bystander opens the EMMA App on their mobile phone and engages the See Something Say Something feature effectively notifying the administrator and 911 dispatch of a critical event such as shots being fired in the hallway.

The administrator receives the notification via method(s) selected in setup (browser notification; push notification; email or text), then clicks through to quickly assess the reported event.

The administrator creates an “active shooter” event and notifies specific user groups (i.e. other school administrators; 911; faculty; students; parents) via mass communication. Emergency-specific and modifiable notification scripts ensure protocols are followed and help to expedite alerts and response.

Outbound communication is no longer enough. EMMA enables bystanders to be active participants instead of just passive listeners. Students and Faculty during an active shooter threat can provide valuable feedback (i.e. mark themselves safe or evacuated) and offer first-hand insights into the ongoing situation (i.e. injuries sustained/need help or all-clear) through two-way crisis communication, as well as continue to receive new information and vital instructions. 

Minutes and seconds matter pre-911 responder arrival. While waiting for Emergency Medical Services (EMS), asset maps within EMMA provide locations of critical assets like emergency response kits that offer medical solutions to various injuries and incidents such as: 

Emergency personnel are informed prior to arrival and have access to vital resources via mobile devices — allowing them to secure the area and attend to the injured quickly.

The administrator keeps the event open (manages the event) — continuing communications with groups and users — improving transparency. Once the event is over, the administrator closes the event for it to be archived.

The reports within EMMA provide the critical information needed to make continued quality improvements to emergency management plans, documentation and procedures.