FAQs

EMMA Users with permission to do so and EMMA Administrators. Please contact your EMMA administrator if you have questions about your EMMA user permissions.

Active EMMA users inside groups selected by the alerting Admin will receive an alert when they have the app downloaded on their device or when… Read More »WHO CAN RECEIVE AN ALERT?

EMMA APP In your EMMA mobile app: Press the “3-Line Menu Icon” on top left corner and Select “Profile” > Select “Edit” at bottom of screen >… Read More »HOW DO I CHANGE MY PASSWORD?

Activation emails should be found in your inbox of your email. If they are not located in your inbox, please be sure to check your… Read More »WHERE IS MY ACTIVATION EMAIL TO LOGIN TO EMMA ONCE I HAVE IT DOWNLOADED?

The only technology you need is the capability to access the internet or be connected to a network or hotspot/WIFI/cell phone data in order to… Read More »WHAT TECHNOLOGY DO I NEED TO USE EMMA?

Yes, data protection, encryption, and backup systems are in place.  Amazon Web Services (AWS) servers for EMMA are mirrored servers are in many locations.  Personal… Read More »IS MY DATA SAFE? WHAT PRECAUTIONS ARE TAKEN BY THINK SAFE TO PROTECT MY INFORMATION?

EMMA provides for effective modern-day notification, 2-way communication, and emergency management for counties, towns/municipalities, colleges, school districts, large employers and workplaces, hospitality facilities and destinations,… Read More »WHY SHOULD I USE EMMA?

iPhone On an iPhone you can download EMMA by typing “E.M.M.A.” in the app store search bar. iOS: App Store > E.M.M.A. > Get Or,… Read More »HOW DO I DOWNLOAD EMMA?